| Objective | Description | Success Metric(s) | Target | |-----------|-------------|-------------------|--------| | | Build a scalable micro‑services architecture for real‑time analytics. | Latency ≤ 100 ms per event. | 2026‑Q4 | | Business | Reduce unplanned downtime. | Downtime hours per asset. | ≤ 5 % YoY | | Customer | Improve user satisfaction. | NPS for pilot users. | ≥ 70 | | Financial | Deliver ROI within 12 months. | Payback period. | ≤ 12 months |
Connect the initiative to market trends, customer pain points, or internal strategic goals. SONE-067