If you are a mechanic or a car enthusiast using , you’ve likely encountered the frustrating error message: "The hardware information does not match with your dongle."

. This can happen after hardware upgrades, OS updates, or if the initial UID was captured incorrectly. Draft Post: Troubleshooting Autodata 3.45 Dongle Mismatch

Did this happen after a or a new installation ?

“Midlands Auto Electrics” (UK) Issue: After upgrading from HDD to SSD and reinstalling Windows 10, they saw “The hardware information does not match with your dongle.” What they tried first: Reinstalling Autodata 345 – didn’t work. Solution: They located the original license.lic from a backup of the old HDD (Windows.old folder). Copied it back to C:\Autodata\ → Error persisted. Ran HASP_Update_Tool.exe from the Autodata DVD → Repaired the HL (Hardlock) driver. Deleted hardware.cfg → Rebooted → Opened Autodata → Prompted to “Activate offline” → Used original dongle serial to generate new request file → Emailed support (or used keygen for cracked versions) → Success.