Release the button. If the light stays steady green, the printer is in Service Mode. Usage Notes and Risks Canon MP 980 5B00 and service mode - PrinterKnowledge
To use the V3200, the printer must be placed into . The exact key combination varies by model, but a common sequence for PIXMA printers is: canon service tool v3200
| Error Message | Likely Cause | Solution | | :--- | :--- | :--- | | "Unable to communicate" | Printer not in Service Mode | Repeat the power-button sequence exactly. Disable WiFi on printer. | | "Timeout error" | USB driver conflict | Reinstall Canon printer driver. Use a different USB port. | | "Absorber counter not found" | Wrong tool version for your printer | Your printer requires V3400 or newer. Stop immediately. | | Reset works, but error returns after 1 page | Failed to reset both main AND platen | Re-enter service mode and ensure both checkboxes are ticked. | | Tool crashes on launch | Missing MSVC++ runtime | Install Visual C++ Redistributable 2015-2022 (x86 and x64). | Release the button
For some newer G-series printers like the PIXMA G3200 , users often prefer tools like the WIC Reset Utility which offers a more modern, though often paid, interface. The exact key combination varies by model, but