!!install!! | Opus It Intranet

Deploying an intranet can be daunting, but Opus has refined a 90-day implementation sprint:

Week 11: Pilot & feedback

One of the biggest pain points for employees is knowing where to go for IT support. The Opus Intranet integrates a universal ticketing system directly into the homepage. Users can submit a “Lost Password” or “VPN Access” request without leaving their browser. For the IT team, all tickets are routed through a single queue with automated SLAs (Service Level Agreements). opus it intranet