The system is operational across all police stations in Punjab and includes several features to facilitate the public: Complaint Management System (CMS) - Punjab Police
Complaint Management System (CMS) of the Punjab Police provides a streamlined digital bridge for citizens to lodge grievances, track applications, and ensure accountability within the force. Depending on whether you are in Punjab, Pakistan Punjab, India , the specific portals and contact methods vary. 1. Punjab Police Pakistan: The 1787 Complaint Center The Pakistan-based Punjab Police utilizes a sophisticated Complaint Management System
: Complaints are monitored in real-time by senior supervisory officers and the Provincial Monitoring Room at the Central Police Office in Lahore. Multi-Channel Access : Citizens can register complaints through: Front Desks
Upon registration, the system generates a unique E-Tag number sent via SMS for real-time tracking.