If your USB dongle breaks or is lost, the license string is useless without the dongle. You cannot extract a license from a broken dongle. You must:
If you have lost your license string or require a new one for an update, you must contact the Applied Maths support team directly with your customer ID or dongle number. bionumerics license string
: Go to the Help menu and select About BioNumerics or License information . If your USB dongle breaks or is lost,
Subject: Bionumerics license activation issue — [Order #] bionumerics license string
There are two primary locations to enter your license string, depending on the version and whether you are installing fresh or updating.