New tools for managing public menus allow the helpdesk to function as a full-scale customer portal.
import App from 'zammad/app';
The community continues to bridge gaps with specialized packages. Some notable recent community-driven developments include: 1.3.1 zammad addons new
Updated: August 2024 Extends Zammad’s standard "Rate this ticket" feature. New tools for managing public menus allow the
Zammad’s native "Thumbs up / Thumbs down" is too basic for modern NPS (Net Promoter Score) surveys. Zammad’s native "Thumbs up / Thumbs down" is
Zammad is a robust helpdesk software that offers a wide range of features to manage customer support tickets, knowledge bases, and more. One of its key strengths is its extensibility through addons, which allow developers to customize and enhance the software to meet specific business needs. In this post, we'll explore the process of creating a new addon for Zammad.